Difficult Conversations: What If Someone Can't Hear You?

Time to read: 1.37 minutes

We've covered the structure of difficult conversations, how to prepare and what to say. If you missed the beginning of the series all my newsletters are available on my website here.

Today I want to address a question from a reader:

Try on this situation:

You end a relationship. You follow all the steps of how to deliver bad news outlined in the past few weeks. The other person will respond. Here are some possible conversations:

• You: I'm about to say something that will be hard for you to hear. I'm ending our relationship. (Then you sit silently for a minute.)

1. Possible Response #1: Thank you so much for telling me. It's been such an honor to know you. I wish you all the best. (Ha! You wish!)
2. Possible Response #2: What? I had no idea there was anything wrong! I need more information. This is so unfair.
3. Possible Response #3: You're the worst person in the world. How could you say you love me and then break up with me? You're the problem. It's not fair. I hate you. (Fill in a series of expletives.)
4. Possible Response #4: Fill in the blank with any number of other responses.

The point here is that you have zero agency (I mean none, nada, never) over how the other person responds. You don't decide how they receive what you say. You don't decide if they hear you or not.

It's so hard if someone doesn't respond well or doesn't hear you.

And…their response gives you information. About who they are, what they are capable of and not capable of, their maturity level, what they care about.

Then you get to decide what you will and will not do, the boundaries you draw, how hard you're willing to work for the other person's sake. You get to decide if you will continue the relationship.

You can't make someone hear you. You can decide what to do with the fact that they won't hear you.

Next week: A few more tips and tricks about difficult conversations.

Please reach out anytime with your questions and comments. I love to hear from you! Email me here.

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Do You Dread Bad News?

My little bunnies many years ago.

When you apply for a new job, go for a promotion or put your hat into the ring for something you really, really, want, do you lie awake at night worrying, "What if I get bad news?"

I'm in this exact spot, and this week I realized there may be no such thing as bad news. Wouldn't that be awesome? Here's what I mean...

My daughter is heading to high school next year, and my son has decided to consider joining her at a new school. This means they have applied to a number of places, and we have waited MONTHS to find out if they are admitted. We find out this week. (I'm doing lots of yoga and meditation to stay calm as the minutes tick by.)

Yesterday a friend commented that she hopes we don't get the "bad letter." When I heard those words, something in me clicked and my nerves calmed the heck down.

There really is no possible "bad letter" that could arrive this week. They will either be admitted or they won't. You will either get the job or you won't. Those are the simple facts. It's the story that you make up about the facts that causes the late-night worrying. Try these on:

"If I don't get the promotion, it's because I'm not respected by senior management."

"If I don't get this job, it was my last chance and my career will stall, and I'll eventually be homeless."

"If my kids don't get into this school, then…. what?….Their lives are over? They are destined for a horrible high school experience? Their future is in jeopardy?"

Can you see how ridiculous this thinking is?

The arrival of supposed "bad" news, is simply the arrival of additional information. And with that information you make your next choice. Do you stay at the company or move on? Do you do something different in your job search or try again? Do you retool your skills so you are better qualified next time?

The fact of the matter is that things always turn out. Something always results, and you are always ready to handle whatever it is, even if it's painful. My children will go to high school. You will have opportunities if you want them. They are growing into amazing people. You are an amazing person. That's what matters.

So, you (and I) can let go of the fear of the "bad" letter and know that all you have to do is be ready to make your next move.

So simple.

With rebel love,

Christina

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